Job Description
Mercier Consultancy is pleased to offer German Speaking Customer Support positions with paid relocation to Sofia. This is a fantastic opportunity for fluent German speakers who are eager to advance their careers in a dynamic and international environment. As a Customer Support Representative, you will deliver exceptional service to our German-speaking clients, helping them navigate products and resolve issues promptly. By joining our team, you gain the opportunity to work in a supportive workplace while enjoying the vibrant lifestyle Sofia has to offer.
Key Responsibilities
- Provide excellent customer support to German-speaking clients through various channels, including phone, email, and live chat.
- Address inquiries related to products and services, ensuring clear and accurate communication.
- Resolve customer issues efficiently and professionally.
- Keep detailed records of customer interactions and transactions.
- Collaborate wit...