Job Description
Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)
Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.
Responsibilities:
- Provide customer support in German via phone, email, and chat
- Handle customer inquiries and resolve issues efficiently
- Maintain a high level of customer satisfaction
- Follow company guidelines and support procedures
- Accurately document customer interactions
Requirements:
- Native or C2 level German
- B2 level or higher English