Job Description
Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)
Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.
Responsibilities: Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions
Requirements: Native or C2 level German B2 level or higher English Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment
What We Offer: Local ...