Job Description
Mercier Consultancy Group is seeking German-speaking Financial Customer Experts to join our growing team in Greece. This is an excellent opportunity for professionals fluent in German to build a rewarding career in financial customer service, with the benefit of a fully paid relocation package to Greece.
Key Responsibilities
- Provide exceptional support to German-speaking customers regarding financial products and services.
- Manage customer inquiries and resolve issues efficiently through phone, email, and chat channels.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Collaborate with internal teams to ensure customer satisfaction and timely problem resolution.
- Stay updated on industry developments, financial regulations, and company offerings to assist customers effectively.
Requirements
- Fluency in German (spoken and written) and good command of...