💼 Full-Time Position

German-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

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Mercier Consultancy Group
📍 Athens, Attica, Greece
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Location
Athens, Greece
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Mercier Consultancy MD is excited to offer the opportunity for German-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing exceptional customer support to German-speaking Netflix subscribers, with the added benefit of paid relocation to Greece.


Key Responsibilities

  • Deliver excellent customer service to German-speaking Netflix users via phone, email, and chat.
  • Assist customers with account management, troubleshooting streaming issues, payments, and explaining Netflix features.
  • Resolve customer concerns efficiently to ensure a positive user experience.
  • Maintain accurate documentation of customer interactions in the CRM system.
  • Collaborate with internal teams to continuously improve customer satisfaction and support processes.
  • Stay updated on Netflix's products, policies, and industry trends.

Requirements

  • Fluency in German (spoken and writ...