Job Description
Overview
German-Speaking Customer Service Consultant — Umhlanga, Durban | On-Site | Start Date: April
Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English. Live and work in sunny Durban while building your career.
Responsibilities
- Provide customer support via phone, email, and chat
- Assist with online orders, deliveries, and general enquiries
- Deliver professional service in German and English
- Work in a fast-paced, customer-focused environment
Requirements
- German proficiency B2–C2 (spoken & written)
- Good command of English
- Matric / Grade 12 (essential)
- Customer service or call centre experience (retail advantageous)
- Willingness to work 24/7 rotational shifts, including weekends