Job Description
👥 Do you have experience leading teams in a customer service or contact center environment?
🌍 Are you fluent in both German and English and confident using them in a professional setting?
🚀 Are you ready to take the next step in your career within a fast-paced, international environment?
ManpowerGroup Greece, on behalf of our client, a global customer care and technology company is seeking a German Team Leader.
📌 Location: Syntagma, Attiki
📍 Working Model: On – site
📅 Working Days: Monday – Sunday (5 days per week)
🕒 Working Hours: 8 hours per day (rotating shifts covering a 24/7 operation)
What you will do:
As a Team Lead, you will guide a team of Customer Service Representatives, ensuring high-quality service delivery and operational excellence. You will provide front-line support and direction to ensure a consistent and positive customer experience. You will also maintain in-depth knowledge of the partner’s brand...