Job Description
Mercier Consultancy MD is currently hiring a German Speaking Travel Support Advisor to work in Sofia, Bulgaria. This role offers an excellent opportunity to join a dynamic team where you will provide outstanding travel support to German-speaking clients. Enjoy working in a collaborative environment with the benefit of paid relocation assistance.
Key Responsibilities
- Assist German-speaking customers with their travel inquiries via phone, email, and chat
- Efficiently manage bookings, cancellations, and itinerary modifications
- Deliver personalized travel advice and recommendations to enhance customer experience
- Resolve customer concerns and complaints promptly and professionally
- Maintain thorough and accurate records of customer interactions
- Stay up-to-date with travel industry trends and company offerings to provide informed support
Requirements
- Fluency in German (spoken and written) is ess...