Job Description
Roles & Responsibilities:
The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process.
The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process.
- Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
- Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
- Communicate to office AND customer if we'll be late for scheduled installation appointment
- Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those e...