Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
Position
As a Procurement Customer Support Specialist, you will be the first line of professional contact for system users, resolving inquiries, managing platform access, and ensuring a seamless end-to-end procurement experience that supports our broader mission in global healthcare.
Responsibilities
- Deliver Exceptional Support: Provide first-level operational and system-related support via phone and ticketing tools for global indirect procurement end-users.
- Manage Ticket Life...