Job Description
Responsibilities:
- Lead the global delivery efforts for Product Engineering services in key client accounts, ensuring alignment with business objectives.
- Responsible for management & growth of strategic accounts generating $100 Mn annually with 2000+ employees
- Develop and maintain strong relationships with clients, acting as the main point of contact for project-related inquiries and escalations.
- Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvement.
- Oversee project management processes, ensuring timely delivery of services and adherence to quality standards.
- Analyze account performance metrics to identify areas for growth and optimization within service delivery.
- Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service delivery.
- Facilitate regular account reviews an...