Job Description
Global Engineering Lead/Director
Area / Location - Global (Location - ideally London or New York)
JOB SUMMARY
Responsible and Accountable for the Global delivery of Engineering services on the client account. Enabling the development and delivery of a global Engineering strategy to support the client's business ensuring maximum uptime and system continuity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Acts as 'Trusted Advisor' and technical expert to the client team at all senior levels including GBSS Leadership and end user stakeholders.
- Ensures delivery of contractual commitments including uptime, reporting, service delivery, KPI compliance. Direct responsibility for global leadership via a team of regional engineers through a regional / functional matrix management structure.
- Ensures Engineering compliance with scope of remit.
- Provides development of account Engineering strategy in alignment with the co...