💼 Full-Time Position

Global Escalations Coordinator, Member Experience (Singapore)

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Tinder
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 09, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Global Escalation Team:

Tinder brings people together. With tens of millions of users and a presence in every country on earth, our reach is expansive and rapidly growing. Your work here can change the world.

Global Escalations Coordinator

Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Coordinator to help us handle member escalations spanning trust & safety and support policy.

Our Global Escalations team investigates safety issues, abuse, bugs & app functionality issues on the platform, along with enforcing Match Group's Community Guidelines and Terms of Service.

In this role you will:
  • Protect our ecosystem, prevent fraudulent activity, enforce our TOS, and help improve the Tinder experience
  • Investigate, troubleshoot, and drive our most sensitive complex escalations to resolution, spanning topics across Trust...