Global Head of Operations – Hospitality & Travel

A leading recruitment agency is seeking an Operations Head in Johannesburg to provide strategic leadership in their executive team. The ideal candidate will have over 10 years of experience in operations, including at least 5 years in senior roles. Responsibilities include overseeing contact centres, enhancing operational efficiency, and driving customer experience initiatives. This role offers a unique opportunity to influence strategy and lead diverse teams within a renowned international brand.
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