Global HR AI Helpdesk — Tier 1 Contact Center

Career Wise is seeking a customer-focused Tier 1 HR Contact Center support representative located in Penang, Malaysia. This role involves handling employee inquiries using HR AI tools, ensuring accurate resolutions, and providing first-level HR support. Ideal candidates will have experience in HR environments, strong analytical and communication skills, and the ability to manage multiple inquiries effectively. Fluency in Mandarin is advantageous. Join Career Wise to support continuous improvement in HR services.
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