💼 Full-Time Position

Global IT Service Desk Analyst – Level 1–3 Support

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Smiths Group
📍 tlalnepantla, tlalnepantla, Mexico
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Location
tlalnepantla, Mexico
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Posted
June 02, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading engineering solutions provider in Tlalnepantla is seeking a Technical Support professional to provide Level 1 support to employees. The role includes troubleshooting various computing devices and ensuring adherence to service level agreements. Candidates should have a Bachelor's degree in a related field and 2–3 years of IT service desk experience. The position emphasizes communication skills and the ability to manage multiple tasks effectively. This role offers opportunities for travel to other company locations.
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