Global L&D Program Manager – Customer Service Excellence

A leading global entertainment service is seeking a talented Program Manager for their Central Curriculum team. This role focuses on designing impactful learning solutions for call center operations in APAC, EMEA, and LATAM. The successful candidate will lead initiatives to create engaging and effective training programs, collaborate with cross-functional teams, and ensure high-quality content delivery. Candidates should have 8+ years of experience in learning design, proficiency with e-learning tools, and a passion for innovation and collaboration.
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