Job Description
To perform and lead a variety of core Investment Operations transactions as a generalist or in combination of Disciplines in the Middle Office function, for a global client organization that may involve internal and external customers/stakeholders contact for query and issue resolution.
Position Responsibilities:
- Effectively and efficiently manage the day-to-day operations of the team to ensure adherence to service level agreement
- As regional function lead (i.e. Asia, North America) for MBPS, provide functional expertise and assume accountability for the efficiency and quality of service delivery of the team
- Ensure the effective cascade and communication of operational risk awareness and management practices.
- Provide real-time management support to address escalations and to resolve conflicts arising from difficult or complex scenarios in production
- Actively participate in regular service calls with various Middle Of...