Job Description
Located on site in Frankfurt, the Global Security Systems Operations Specialist is responsible for the ongoing support, maintenance, and optimization of CyrusOne’s enterprise-wide physical security systems. This role focuses on break/fix resolution, system health monitoring, and operational excellence across a global footprint.
The Specialist will collaborate with internal teams and external service providers to ensure secure, resilient, and high-performing security infrastructure aligned with regional standards and compliance requirements.
**Operational Support & Service Delivery**
+ Provide daily support for physical security systems including access control, video surveillance, biometrics, intercoms, and intrusion detection.
+ Respond to service requests, incidents, and false alarms within defined SLAs.
+ Collaborate with IT, Facilities, Security Operations, and other cross-functional teams to ensure system reliability.
+ Maintain accurate documen...
The Specialist will collaborate with internal teams and external service providers to ensure secure, resilient, and high-performing security infrastructure aligned with regional standards and compliance requirements.
**Operational Support & Service Delivery**
+ Provide daily support for physical security systems including access control, video surveillance, biometrics, intercoms, and intrusion detection.
+ Respond to service requests, incidents, and false alarms within defined SLAs.
+ Collaborate with IT, Facilities, Security Operations, and other cross-functional teams to ensure system reliability.
+ Maintain accurate documen...