Job Description
Description
The Global Support Team Representative will answering incoming tickets via email regarding the status of the equipment return. They will be creating RMA's, return shipping labels, and closing cases for all global customers. (India and Brazil)
Skills
Customer support, Email, written communication, Help desk, Support, Customer service, Zendesk, ticketing system, salesforce, shipping, logisitics, e-commerce
Top Skills Details
Customer support,Email,written communication,Help desk,Support,Customer service
Additional Skills & Qualifications
Must have excellent written communication skills Strong Customer Service Skills Experience navigating multiple systems at a time Experience Creating RMA's and creating shipping and return labels is a huge plus!
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this pos...
The Global Support Team Representative will answering incoming tickets via email regarding the status of the equipment return. They will be creating RMA's, return shipping labels, and closing cases for all global customers. (India and Brazil)
Skills
Customer support, Email, written communication, Help desk, Support, Customer service, Zendesk, ticketing system, salesforce, shipping, logisitics, e-commerce
Top Skills Details
Customer support,Email,written communication,Help desk,Support,Customer service
Additional Skills & Qualifications
Must have excellent written communication skills Strong Customer Service Skills Experience navigating multiple systems at a time Experience Creating RMA's and creating shipping and return labels is a huge plus!
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this pos...