💼 Full-Time Position

Global Service Desk And Technological Transformation Lead

🏢
Confidential
📍 barcelona, kingdom of spain, Spain
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Location
barcelona, Spain
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Posted
June 03, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Global Service Desk and Technological Transformation Lead
Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.
Our client offers culinary solutions in several countries of Europe and Africa with prestigious local brands (e.G., Jumbo, Gallina Blanca, Erasco, Gino, Liebig, Star, Bama, D&L, Grand'Italia, Blå Band).
This role is fundamental to technological transformation and standardization at the Agrolimen group. The ideal candidate will lead the Global Service Desk, unifying support processes for multiple companies. Their mission will be to ensure operational excellence and customer satisfaction worldwide, implementing a single, efficient service model.
Mission
Lead the Service Desk transformation: Drive the evolution from a fragmented support model to a unified, global Service Desk, establishing standardized processes and tools.
Drive technological standardization: Lead i...