Job Description
Global Support Quality Assurance Manager page is loaded## Global Support Quality Assurance Managerremote type: Hybridlocations: Barcelonatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: June 11, 2026 (19 days left to apply)job requisition id: R35137**Job Title**Global Support Quality Assurance Manager**Summary:**We are looking for a dynamic and strategic Global Head of CCM Quality Assurance to lead and evolve our global quality standards across customer support operations worldwide. This role is pivotal in driving quality excellence, standardizing QA methodologies, and ensuring a consistently outstanding customer experience across all regions.As part of the CCM Governance Management team, you will lead global QA initiatives, shape next-generation quality frameworks, and foster a culture of continuous improvement through innovation, analytics, and collaboration.**Key Responsibilities:*** Define and continuously improve global QA frameworks, standards, and eva...