Job Description
Description
:The Opportunity:
The Global Talent Operations Lead is responsible for managing and overseeing the operations of the Global Talent Ops service line in BGL, covering Global Talent Acquisition Operations, Learning & Development Operations, and Talent Management Operations. This role ensures high-quality, timely service delivery, strong governance, compliance, operational excellence, and continuous transformation across all talent operations functions while driving efficiency, cost optimization, and business expansion.
Your Responsibilities:
Operations Management: Manage end-to-end operations of Global Talent Acquisition, Learning & Development, and Talent Management services within the BGL center. Ensure delivery of high-quality, timely services aligned with agreed targets and KPIs. Oversee all deliverables supported by the BGL center and ensure adherence to timelines, quality standards, and service excellence.