💼 Full-Time Position

Global WFM & Quality Leader for BPO Ops

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Recruitify_HR
📍 taguig, metro manila, Philippines
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Location
taguig, Philippines
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Posted
May 30, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading BPO company in the Philippines seeks an experienced Workforce & Quality Manager to enhance staffing and improve operational efficiency. The candidate will manage workforce planning, quality assurance, and performance analytics while utilizing tools such as Verint and Excel. A minimum of five years of relevant experience is required, along with strong skills in data analysis and stakeholder management. This role is crucial for optimizing staffing strategies and delivering performance insights to leadership.
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