💼 Full-Time Position

Goldstar Customer Support North America (Evening Shift)

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National Pen
📍 Tunis, Tunis, Tunisia
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Location
Tunis, Tunisia
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Posted
June 20, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Goldstar Customer Support Agent – NA Location: Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor

Overview of Role:

The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.

This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.
Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.

Primary responsibilities

Customer Support & Communication

  • Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely ...