Job Description
End User Support Engineer - Google Workspace
Central London (Onsite Mon-Fri)
£250 per day
SC Cleared (or eligible)
Key Responsibilities
- Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar)
- Manage users, permissions, security settings, SSO & MDM
- Provide Mac (70%) and PC (30%) support
- Hardware deployment, patching, upgrades & AV support (Logitech/Yealink)
- Resolve incidents across software, hardware, LAN/Wi-Fi/VPN
- Handle onboarding/offboarding and user access management
- Maintain clear ticket documentation and knowledge base updates
Requirements
- Strong Google Workspace Admin experience
- Confident across Mac & Windows environments
- Experience with ITSM tools (e.g. Jira)
- Knowledge of SSO, identity management & endpoint support
- Excellent customer-facing skills
- Certifications in Google Workspace, Sla...