Job Description
How you'll help us Keep Climbing (overview & key responsibilities)
Join Delta Air Lines as a Reservations Intern and help shape
the future of customer care. You’ll work on high-impact projects that improve
the servicing experiences for millions of customers while gaining hands-on
experience in data analytics, process improvement, product management,
statistical modeling, and natural language processing (NLP).
**While interning inReservations you’ll gain:**
·
Real-world experience in a Fortune 100 company
·
Experience presenting to an executive audience
·
Mentorship and networking opportunities
**What is Reservations?**
Reservations serves as the point of contact for customers
before, during, and after travel. This internship is a back-office role at our
General Offices (GO), supporting Customer Engagement Centers by improving both
customer and agent experiences.
**Job Summary**
Join Delta Air Lines as a Reservations Intern and help shape
the future of customer care. You’ll work on high-impact projects that improve
the servicing experiences for millions of customers while gaining hands-on
experience in data analytics, process improvement, product management,
statistical modeling, and natural language processing (NLP).
**While interning inReservations you’ll gain:**
·
Real-world experience in a Fortune 100 company
·
Experience presenting to an executive audience
·
Mentorship and networking opportunities
**What is Reservations?**
Reservations serves as the point of contact for customers
before, during, and after travel. This internship is a back-office role at our
General Offices (GO), supporting Customer Engagement Centers by improving both
customer and agent experiences.
**Job Summary**