Job Description
Group Bilingual Customer Service Representative
Location: Remote - Anywhere in Canada
Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!
Why pursue this opportunity
Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence.
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
What you’ll be working on
Delivering service excellence by providing personal, accurate, professional, courteous resolution of inquiries from: Members, Plan Administrators, Advisors, Providers and Healthcare providers;
Utilizing internal processes to creatively provide solutions and resolution...