Job Description
Group Reservations Agent
£27,456 per annum, 40 hours per week (5 days)
Are you a dynamic and customer-focused professional with a passion for driving revenue and business growth?
We are seeking a Group Reservations Agent to join our dedicated team. In this role, you will implement strategies to maximize business growth through effective pricing, inventory controls, and the conversion of enquiries. You will be an ambassador of our purpose, values, and behaviors, ensuring superior customer service and operational excellence.
Key Responsibilities:
- Utilise effective call handling techniques, thorough product knowledge, and superior customer service to convert enquiries into bookings.
- Adhere to company processes and procedures to ensure business data is robust and accurate at all times.
- Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against ...