Job Description
Lead and develop the Group Sales Administration Team, delivering centralised support to Sales Operations and Head Office Finance across seven Centres. Build strong relationships with Centres and internal departments, acting as the main contact for all Sales Administration activity. Oversee accurate invoicing for new and used vehicles, support deal file audits, and ensure a professional, efficient service that upholds governance standards and enhances the internal and external customer experience.
Responsibilities:
- Lead, motivate and develop a high‑performing Sales Administration Team.
- Allocate daily tasks to ensure smooth, efficient support across all Centres.
- Monitor accuracy, productivity, KPIs and deliver regular 1:1s and reviews.
- Provide coaching and process training to maintain strong capability across the team.
- Act as the primary escalation point for complex queries and issue resolution.
- Ensure accurate invoicing ...