💼 Full-Time Position

Growth & Patient Engagement Executive (Contact Center)

🏢
Metabolic
📍 dubai, dubai, United-Arab-Emirates
📍
Location
dubai, United-Arab-Emirates
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Metabolic is hiring a Growth & Patient Engagement Executive to drive patient acquisition, appointment bookings, and package sales through structured communication and disciplined CRM follow-up. This role combines sales, patient engagement, appointment coordination, and customer service, with a strong focus on converting inbound and outbound leads into confirmed clinic visits and paid care programs, while ensuring a premium patient experience.

What You’ll Do Lead Conversion & Sales
  • Convert inbound, WhatsApp, missed calls, and outbound leads into appointments
  • Follow up consistently with new, warm, and aged leads
  • Present services and packages clearly and close patients confidently
  • Handle objections (pricing, timing, insurance, competition) professionally
Patient Communication & Support
  • Act as the first point of contact across phone, WhatsApp, and CRM
  • Provide accurate, clear information o...