Job Description
Shape the future of Stripe with AI innovations aimed at growth and user engagement. This role focuses on crafting the AI specialist’s journey to improve customer interactions and expand revenue.
Join the Growth team at Stripe as a Product Manager, where you'll lead the development of an AI specialist to provide personalized user experiences. Your work will span onboarding and supporting users throughout their journey, enabling Stripe to optimize service through data-driven insights and interaction quality.
Key Responsibilities:
• Create the vision for the AI specialist and its functionality
• Scale inbound support functions via chat, email, and voice
• Develop qualification frameworks for user engagement
• Define handoff processes with sales and support
• Foster onboarding and activation for increased product adoption
Requirements:
• 5+ years of relevant product management experience
• Expertise in convers...
Join the Growth team at Stripe as a Product Manager, where you'll lead the development of an AI specialist to provide personalized user experiences. Your work will span onboarding and supporting users throughout their journey, enabling Stripe to optimize service through data-driven insights and interaction quality.
Key Responsibilities:
• Create the vision for the AI specialist and its functionality
• Scale inbound support functions via chat, email, and voice
• Develop qualification frameworks for user engagement
• Define handoff processes with sales and support
• Foster onboarding and activation for increased product adoption
Requirements:
• 5+ years of relevant product management experience
• Expertise in convers...