Job Description
**Job Title:** GSOC Manager
**Department:** Global Security Operations Center (GSOC)
**Reports To:** GSOC Americas Manager
**Direct Reports:** GSOC Analysts, Operators
**Employment Type:** Full‑Time
**Location:** Austin, TX / Onsite
**Travel Requirement:** Minimal to Moderate: 10% - 15% (as needed for client or site support)
**Position Summary**
The GSOC Operations Manager leads shift-based teams, drives operational efficiency, maintains compliance with security policies and regulatory requirements, triages and manages critical incidents, and continuously improves processes, training, and technologies. This position plays a critical leadership role during high‑risk events and serves as a trusted operational partner to clients and executive stakeholders.
**Essential Duties and Responsibilities**
**1. GSOC Operations & Shift Leadership**
+ Lead and manage assigned GSOC shift operations to ensure uninterrupted 24x7 cove...
**Department:** Global Security Operations Center (GSOC)
**Reports To:** GSOC Americas Manager
**Direct Reports:** GSOC Analysts, Operators
**Employment Type:** Full‑Time
**Location:** Austin, TX / Onsite
**Travel Requirement:** Minimal to Moderate: 10% - 15% (as needed for client or site support)
**Position Summary**
The GSOC Operations Manager leads shift-based teams, drives operational efficiency, maintains compliance with security policies and regulatory requirements, triages and manages critical incidents, and continuously improves processes, training, and technologies. This position plays a critical leadership role during high‑risk events and serves as a trusted operational partner to clients and executive stakeholders.
**Essential Duties and Responsibilities**
**1. GSOC Operations & Shift Leadership**
+ Lead and manage assigned GSOC shift operations to ensure uninterrupted 24x7 cove...