Job Description
At Grand Hyatt Barcelona , one of the city’s newest luxury landmarks, we are looking for a service‑driven and detail‑oriented Guest Assistant / Telephone Operator to join our Front Office team.
As the welcoming voice of the hotel , this role is ideal for someone who thrives in a fast‑paced, international environment and takes pride in creating positive first impressions. Every interaction you handle will reflect our commitment to personalized service, care, and excellence.
About the Role
As a Guest Assistant / Telephone Operator , you will be a key point of contact for our guests, managing internal and external communications with professionalism, warmth, and efficiency. You will support daily Front Office operations by ensuring that guest requests are handled accurately and promptly, contributing to a seamless and memorable guest experience.
This is an operational full‑time position offered on a perman...