💼 Full-Time Position

Guest Experience Agent

🏢
Italian Hospitality Collection
📍 Domus De Maria, Sardegna, Italy
📍
Location
Domus De Maria, Italy
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Descrizione lavoro

Enjoy the Team at Chia Laguna Resort !

We are looking for two Guest Experience Agent who will be responsible for ensuring exceptional guest experiences by providingpersonalized attention, enhancing the overall quality of service in all the
areas of the resort.

This
role requires strong interpersonal, problem-solving, and leadership skills to
maintain high levels of guest satisfaction.

Main Duties & Tasks:

  • Handle
    the Guest’s request during the pre-arrival phase of the reservation, following
    the Department’s Procedures and SOPs.
  • Anticipates
    and identifies guests and Vip’s desirers/expectations.
  • Ensures
    an high level of excellence in customer service: guests needs are met and,
    where possible, exceeded.
  • Welcomes
    and acknowledges all guests upon their arrival at the Guest Experience Desk in
    a professional and respectful manner, with sm...