Guest Experience Lead – Front Office

Crowne Plaza Kuala Lumpur City Centre is looking for an Assistant Front Office Manager who will oversee the front office team and ensure an exceptional guest experience. This role requires managing day-to-day operations, training staff, and handling budgets while maintaining a friendly and efficient atmosphere.

The ideal candidate has at least 2 years of front office experience, a Bachelor’s degree, and is fluent in English. The position presents opportunities to enhance team performance and improve guest satisfaction in a luxury hotel environment.