Guest Experience Leader – Premium Dining

A renowned food and beverage company is seeking a skilled Customer Experience Manager to elevate service standards and enhance guest experiences in their restaurants. The successful candidate will define Service Level Standards, conduct staff training, and manage guest feedback strategically. This position requires a minimum of 5-7 years in a CX role with a deep understanding of hospitality. Exceptional communication skills in English and Tagalog are essential, along with the flexibility to work during peak times.
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