Job Description
AYANA Hospitality is looking to hire a Guest Recognition Manager for their AYANA property located in Bali. The candidate will be responsible for ensuring that guests have an unforgettable experience during their stay. The ideal candidate has a passion for hospitality and is committed to providing exceptional service to guests.
The AYANA property in Bali is one of the most sought-after destinations in the hospitality industry. The property offers guests a unique experience that combines luxury, elegance, and nature. As a Guest Recognition Manager, you will play a critical role in ensuring that guests have a memorable experience during their stay.
Responsibilities
- Greet guests upon arrival and assist with check-in process
- Liaise with other departments to ensure guests’ needs are met
- Maintain records of guest preferences and requirements
- Coordinate with Housekeeping and Engineering to ensure rooms are clean and well-maintained