Job Description
Job Description
Primary Responsibilities
- Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Hyderabad Airport.
- Responsible for Reception, Concierge operations, Hospitality and Cashier.
- Liaise with different departments for smooth and coordinated work.
- Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
- Ensure to interact with the guests & enable the team to understand guest requirements.
Operational Management
- Adhere to the Standard Operating Procedures & policies.
- Check outstanding of in-house guests on a daily basis.
- To check whether the following records are kept in order and up to date.
- “C” forms
- Reception / Information Log Book
- ...