Job Description
Responsibilities
- Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
- Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
- Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
- Adhere to occupational, health and safety legislation, policies and procedures.
- Perform other duties as assigned by the Management.
- Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent
- At least 1 year of working experience in the related field
- Required Skills: Opera System, HotSOS System, Microsoft Office
- A team player with an eye for detail
- Good customer service & communication skills