Guest Relations Officer / Executive

Food Concepts Group (FCG) has shaped Singapore’s dining scene since 2011 with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse, delivering culinary excellence and memorable guest experiences across diverse dining concepts.

You will deliver exceptional guest experiences and support smooth front-of-house operations, ensuring guests feel welcomed, attended to, and well cared for throughout their dining experience.

• Greet and welcome guests warmly, escorting them to tables following seating procedures to ensure a smooth arrival experience
• Build rapport with guests by providing attentive and professional service throughout their visit to enhance guest satisfaction
• Manage reservations and respond to inquiries via phone or email, maintaining accurate guest records for efficient service
• Assist guests with menu recommendations and upsell items while...