Job Description
Job Number
Job Category Rooms & Guest Services Operations
Location The Cape Town EDITION, 7 East Pier Road, Cape Town, The Western Cape, South Africa, 8001
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contac...