Job Description
Job Description
WHAT’S THE JOB?
Based in a world‑class Dexterra camp facility, the Guest Service Administrator plays a critical role in both guest experience and site administration. This position goes beyond check‑in and check‑out and serves as a key support function to site operations through accurate guest data management, occupancy tracking, forecasting, and reporting.
You will act as an ambassador for the site, providing outstanding customer service to guests while ensuring administrative accuracy related to guest names, dates of stay, room allocations, and occupancy levels. You will work closely with the Site Managers and operational teams to ensure guest information supports planning, forecasting, and reporting requirements.
YOUR WORK WILL INCLUDE
- Welcoming guests and providing introductory information about the site
- Serving as the first point of contact for guest and client inquiries...