Job Description
Join Our Team at MYMCA's Hospitality Department!
Are you passionate about delivering exceptional service and creating memorable experiences?
At MYMCA, our Hospitality Department is committed to excellence, ensuring seamless operations and outstanding guest experiences.
We are looking for a friendly and service-oriented Guest Service Agent to manage reception duties and provide excellent customer service to guests, members and stakeholders. The ideal candidate will be the first point of contact at MYMCA, ensuring a warm and professional experience for all visitors.
Key Responsibilities- Perform guest check-ins and check-outs efficiently and professionally
- Handle room reservations and manage booking requests
- Attend to guest enquiries, special requests and feedback in a courteous manner
- Maintain guest records and front desk documentation
- Co-ordinate with housekeeping and maintenance teams to ensure smo...