💼 Full-Time Position

Guest Service Agent

🏢
Easton’s Group of Hotels
📍 Vaughan, Ontario, Canada
📍
Location
Vaughan, Canada
📅
Posted
March 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job overview

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.

Duties and Responsibilities

  • Welcomes guests in a friendly, prompt, and professional manner.
  • Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Answer phones promptly and courteously.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned banks.
  • Issue, control, and release guest safe deposit boxes.
  • Communicate any outstanding guest requests or issues to manag...