Job Description
We are seeking an enthusiastic Guest Service Center Supervisor to lead our team in Dubai UAE. You will ensure exceptional experiences for our diverse international clientele by:
- Supervising and motivating the guest service center team to maintain high standards of customer service and efficiency
- Managing daily operations including guest arrivals reservations and special requests
- Serving as a key ambassador for our hotel providing information and resolving complex guest inquiries
- Ensuring compliance with brand standards and Front Office procedures
- Collaborating with other departments to enhance overall guest satisfaction
- Conducting team meetings and training sessions to improve performance
- Analyzing guest feedback and implementing improvements to enhance the guest experience
Qualifications :
- Proven supervisory experience in hospitality preferably in front office operations...