💼 Full-Time Position

Guest Service Expert - Hostess

🏢
Marriott International
📍 Cape Town, Western Cape, South Africa
📍
Location
Cape Town, South Africa
📅
Posted
June 15, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

JOB SUMMARY

Reporting to the Food and Beverage Management, the successful candidates will be required to manage the hostess desk/ area and enhance the guest experience whilst providing exceptional service. Be a Westin Ambassador and maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

CANDIDATE PROFILE 

Education and Experience

  • Hospitality qualification advantageous
  • 1- 2 years’ relevant experience in a similar position within a 5-star hotel environment
  • Well-groomed appearance as per company standards at all times 
  • Professional and pleasant disposition
  • Professional telephone, communication and email etiquette 
  • People centric with a strong focus on the Guest experience 
  • Proficient in MS Office (Word, Excel, Outlook)
  • Problem solving, decision making and conflict...