💼 Full-Time Position

Guest Service Representative

🏢
Thorntons LLC
📍 Monee, IL, United States
📍
Location
Monee, United States
📅
Posted
June 04, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.
Requirements
Essential Job Functions (Responsible to)
•Delivers guest service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
•Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems.
•Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery.
•Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e.,...