💼 Full-Time Position

Guest Services Agent at Accor

🏢
Confidential
📍 Kenya, Kenya, Kenya
📍
Location
Kenya, Kenya
📅
Posted
June 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.


What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service

  • Take initiative to add a personalized experience

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Qualifications

  • Diploma/Degree in Hotel M...