Job Description
**Guest Service Agent – Full-Time or Part-Time**
_Be the reason our guests smile from check-in to check-out._
At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, our modern and beautifully designed hotel is something to be proud of — and we’re looking for a Guest Service Agent who shares that pride and brings warmth, confidence, and a love for hospitality to every guest interaction.
Your Day to Day
+ Welcome guests with genuine care and a seamless check-in experience
+ Support IHG One Rewards members and returning guests
+ Handle bookings, payments, and enquiries efficiently
+ Anticipate guest needs and share local recommendations that make their stay unforgettable
What You’ll Bring
+ A friendly, confident personality and strong communication skills
+ A passion for problem-solving and creating great guest experiences
+ Computer literacy and comfort with fast-paced environ...
_Be the reason our guests smile from check-in to check-out._
At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, our modern and beautifully designed hotel is something to be proud of — and we’re looking for a Guest Service Agent who shares that pride and brings warmth, confidence, and a love for hospitality to every guest interaction.
Your Day to Day
+ Welcome guests with genuine care and a seamless check-in experience
+ Support IHG One Rewards members and returning guests
+ Handle bookings, payments, and enquiries efficiently
+ Anticipate guest needs and share local recommendations that make their stay unforgettable
What You’ll Bring
+ A friendly, confident personality and strong communication skills
+ A passion for problem-solving and creating great guest experiences
+ Computer literacy and comfort with fast-paced environ...